Privacy Policy
Effective Date: 22 July 2026
Think Bike Training Ltd (“Think Bike Training”, “we”, “our” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly, securely and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
Who We Are
Think Bike Training Ltd provides professional motorcycle training, including:
- Compulsory Basic Training (CBT)
- Direct Access Scheme (DAS)
- Motorcycle Licence Training
- Advanced Rider Training
- Refresher Training
Our registered office is:
Think Bike Training Ltd
Unit 5, Garnet Court
Clarence Street
Nottingham
NG3 2ET
Email: [Insert Email]
Telephone: [Insert Telephone]
What Information We Collect
Depending on the services you use, we may collect the following information:
Personal Information
- Name
- Postal address
- Email address
- Telephone number
Driving Licence Information
Where required for motorcycle training, we may collect:
- Driving licence number
- DVSA licence check share code
- Licence categories
- Theory test pass details
- CBT certificate details
Booking Information
- Courses booked
- Training dates
- Payment status
- Gift voucher information
Payment Information
Where payments are made electronically, payments are processed securely by our payment providers.
We do not store your full debit or credit card details.
Information You Provide
You may provide information when you:
- Complete our contact form
- Telephone us
- Email us
- Book a training course
- Purchase a gift voucher
- Join our mailing list
- Contact us through social media
Automatically Collected Information
When you visit our website we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on our website
- Referring website
This information helps us improve our website and understand how visitors use it.
How We Use Your Information
We use your information to:
- Process bookings
- Deliver motorcycle training
- Verify your driving licence
- Arrange DVSA practical tests where applicable
- Contact you about your booking
- Respond to enquiries
- Process payments
- Maintain our business records
- Improve our website and services
- Meet legal and regulatory obligations
Lawful Basis for Processing
Under UK GDPR we rely on one or more of the following lawful bases:
Contract
To provide motorcycle training that you have booked.
Legal Obligation
To comply with legal or regulatory requirements.
Legitimate Interests
To manage our business, improve our services and communicate with customers.
Consent
Where required, for marketing communications or optional cookies.
You may withdraw your consent at any time.
Sharing Your Information
We only share your information where necessary.
This may include:
DVSA
Where required for:
- Practical motorcycle tests
- Instructor assessments
- Compliance with Approved Training Body requirements
Professional Advisers
Such as:
- Accountants
- Solicitors
- Insurance providers
Service Providers
Including secure providers of:
- Website hosting
- Email services
- Payment processing
- Website analytics
Legal Authorities
Where required by law.
We Never Sell Your Data
Think Bike Training Ltd does not sell, rent or trade your personal information to third parties for marketing purposes.
How Long We Keep Your Information
We only retain personal information for as long as necessary.
Retention periods depend on:
- Legal obligations
- Tax requirements
- Insurance requirements
- Business record keeping
When information is no longer required, it is securely deleted or destroyed.
How We Protect Your Information
We take appropriate technical and organisational measures to protect your information.
These include:
- Password protected systems
- Secure website hosting
- SSL encryption
- Restricted staff access
- Regular software updates
- Secure backups
While no internet transmission can be guaranteed to be completely secure, we take reasonable steps to protect your information.
Cookies
Our website uses cookies to improve your browsing experience.
Cookies may be used to:
- Remember preferences
- Analyse website traffic
- Improve website performance
Where required by law, you will be asked for your consent before non-essential cookies are placed on your device.
For more information, please see our Cookie Policy.
Marketing
If you choose to receive marketing emails, we may occasionally send information about:
- New courses
- Special offers
- Training updates
You can unsubscribe at any time using the link in our emails or by contacting us directly.
Your Rights
Under UK GDPR you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information where appropriate
- Restrict processing
- Object to certain processing
- Request a copy of your data (data portability)
- Withdraw consent where processing relies on consent
To exercise any of these rights, please contact us.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
Please read their privacy policies before providing any personal information.
Children’s Privacy
Our services are intended for individuals who are legally entitled to undertake motorcycle training.
Where training involves younger riders, personal information may also be provided by a parent or guardian.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, our services or our business practices.
The latest version will always be available on our website.
Contact Us
If you have any questions regarding this Privacy Policy or how we use your personal information, please contact:
Think Bike Training Ltd
Unit 5 – Frank Dye Ind Estate Mile End Road Colwick Nottingham NG4 2DW
Email: info@thinkbike.me.uk
Complaints
If you are unhappy with the way we have handled your personal information, please contact us first so we can try to resolve the matter.
You also have the right to complain to the Information Commissioner’s Office (ICO).
Information Commissioner’s Office
Website: https://www.ico.org.uk
Telephone: 0303 123 1113